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Media Tools offers
maintenance, repair and
upgrade services for your
Non-Linear editing system.
Whether it is a Media 100,
Pinnacle, Apple or others,
we can work on your system
at our facility and get it
going again or recommend
software or hardware
upgrades. We charge an
hourly rate for this
in-house service. We
also do on-site upgrades and
maintenance along with
complete integration of your
new system. |
 Media
100 Tech Support & Services
Media
100 prides itself on customer service and support. From
industry acclaimed Platinum Support Services to our own
dedicated Customer Advocate, with Media 100, help is always
close at hand.
*
Platinum Support Services
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Click on the banner above to be taken to Matrox Online Support
or call:
1-800-810-2550
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 For IBM Support call:
1-800-426-7763 or Online at:
www-1.ibm.com/support/
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 Click Here to got the Sonic Support Page. Note that support areas for Sonic DVDit!, Sonic DVD Creator, SonicStudioHD, and Sonic DVD Fusion can be found within their respective product areas on the Web site. Customers can also find information by searching the Sonic Support Knowledge Base.
Customers can download keyfiles for DVD Creator, DVD Fusion, and SonicStudio HD from these individual product support pages.
Contacting Customer Support
Phone: 1-888-SONIC97
Phone: 415-893-7000
Fax: 415-893-8008
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For Support on other products that Media Tools represents,
please call us at 425 603-9000
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